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L1 Network Support Engineer {nabídka práce}

CZ - Prague
Administration & Support

Popis pracovní pozice

  • Indepth troubleshooting of and resolving of incidents 
  • Implementation of service requests and changes 
  • Cooperation in deployment or upgrade projects
  • Technical Root cause analysis of Problem Tickets 

Požadavky

    • Prague, Czech Republic
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  • L1 Support Engineer with German 24x7 - new project-4

     

     

    In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

     

    The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.  

     

     

     

    Want to be a part of our team?

    The primary responsibility of our Global Network Operations Support Engineers is to ensure that our client IT infrastructure and systems remain operational. Proactively identifying, investigating and resolving 1st line technical incidents, requests and problems and restore services.

     

     

     

    Working at NTT

    • Indepth troubleshooting of and resolving of incidents 
    • Implementation of service requests and changes 
    • Cooperation in deployment or upgrade projects
    • Technical Root cause analysis of Problem Tickets 

     

     

     

     

     

     

    What will make you a good fit for the role?

     

    We are looking for a skilled certified network engineer on L1 level with knowledge of Cisco technologies and CCNA certification. Experience with HP and Aruba technologies is a big advantage.

     

    Requirements:

    • Good level of English is a must
    • German language would be an asset
    • willingness to work 24x7 (nights, weekends, public holidays => shift rotation)
    • Experience with Bluecoat Proxy Servers, F5 Loadbalances, Fortinet, Aruba WLAN and/or HP switches is desirable but not essential. 

     

    Required certifications:

    Cisco CCNA

     

    Certifications - nice to have:

    Cisco CCNP 

    HP ATP/ASE 

    Aruba ACMA/ ACMP 

    Aruba CWNA 

    F5 SE 

    BlueCoat Certified Professional 

     

    We accelerate our employees’ careers through customized development paths as well as helping them to become certificated professionals.  With us you will obtain the certifications mentioned before.

     

    Nice to have:

    • DNS / DHCP 
    • Server administration (Windows, Linux) 
    • Software Defined Networking (SDN) 
    • C-RAN (Cloud Radio Access Networks) 
    • Network Feature Virtualisation 
    • Network Intrusion Prevention Systems (NIPS) 
    • Quality of Service (QoS) 
    • Airmagnet Wifi Analyzer 

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