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Network Support Engineer (L2) {nabídka práce}

CZ - Prague
Networking

Popis pracovní pozice

The primary responsibility of Support Engineers is to provide a service to internal clients to ensure that the IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to end users by managing incidents to resolution. The Support Engineer L2 focuses on second line support for medium complexity incidents, requests, events and problems.

Požadavky

  • Fluent English/ German would be an asset
  • Willingness to work 24x7 (nights, weekends, public holidays => shift rotation)
  • Solid experience delivering support in a large Cisco based network environment. (LAN, WAN, Datacenter, WLAN and/or Security)
  • Experience with Bluecoat Proxy Servers, F5 Loadbalances, Fortinet, Aruba WLAN and/or HP switches is desirable but not essential. 

 

Required certifications:

  • Cisco CCNP

Certifications - nice to have:

  • HP ATP/ASE 
  • Aruba ACMA/ ACMP 
  • Aruba CWNA 
  • F5 SE 
  • BlueCoat Certified Professional 

Mám zájem!

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