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Software Engineering Support Manager {nabídka práce}

CZ - Prague

Popis pracovní pozice

  • Provide full managerial responsibility for a global team (10 members and it will grow) consisting of software developers and testers.
  • Drive and deliver on all development commitments.
  • Interface with professional services, level 3 support organization and customers.
  • Provide oversight and ensure the high quality of all deliverables.
  • Drive the prioritization, risk analysis, and mitigation plans required to resolve product risks and issues.
  • Drive software best practices and methodologies including Agile Scrum and Scaled Agile Framework (SAFe).
  • Provide financial management and ensure adherence to solution budget.
  • Communicate across all levels of the organization including Executive Management, Solution Management, Professional Services, and Sales.
  • Communicate with customers as needed to understand requirements and ensure successful delivery.
  • Participate and present in various meeting formats including monthly program and operational reviews.
  • Provide mentoring and career development to team members.
  • Provide thought leadership and positive culture to the leadership team.
  • Provide resource plans to drive support backlog down
  • Provide metrics and processes to monitor escalations and backlog


Jazyky: English

  • Bachelor’s degree (or Master’s degree) in Computer Science or related technical discipline
  • 10+ years of prior experience in a software development capacity as a software developer, tester, or business analyst
  • 5+ years of prior experience in software development management
  • Strong English verbal and written communication skills
  • Strong multitasking skills
  • Experience leading projects and teams
  • Agile Scrum experience
  • Experience in software development lifecycle management
  • Solid knowledge of software development best practices
  • Experience leading and/or working with an offshore development team
  • Strong collaboration skills
  • Strong team-building skills
  • Highly customer-focused
  • Highly motivated success driven attitude

Nice to have
  • Understanding of Retail environment and daily operations
  • Working knowledge of various platforms and languages such as C++, .NET and Java
  • Experience managing financial budgets
  • Strong technical and analytical skills

Mám zájem!

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